FAQ | Bemmie Bay

What products do you offer?

We offer a curated selection of eco-friendly baby products, starting with nappies and baby play mats. We’re constantly expanding our range to provide you with more sustainable options for your little ones.

What is your delivery time frame for orders?

Shipping times may vary depending on the supplier, but typically you can expect delivery within 7-14 business days.

What makes Bemmie Bay products eco-friendly?

Our products are made from sustainable materials that are safe for your baby and the environment. We carefully select brands that prioritize eco-friendly production methods and responsible sourcing.

Are your products safe for babies with sensitive skin?

Yes, our products are designed to be gentle on babies’ skin. Many of our products are hypoallergenic, and we’re committed to selecting items free from harsh chemicals.

What should I do if I receive a damaged product?

If a product arrives damaged, please reach out to our customer service within 48 hours of delivery, and we’ll arrange a replacement or refund.

How long does shipping take?

Shipping times may vary depending on the supplier, but typically you can expect delivery within 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. Please check our Return Policy page for more details.